NT Authorization failing in Enterprise 9/10 on XP

[kmcmanus]

I must be forgetting a step in setting up NT authorization setup

I setup a local admin user and added to Crystal NT Users group
Added Group to Windows NT authorization
User is placed on users screen and I added to administrator's group

When user logs in they get the message below

Account Information Not Recognized
NT Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again.

I followed the BOBj support of adding the group to the local policy but still no avail.

OS: XP Professional
CE: 9 and 10

Thanks for your help

 

[Turkbear]

Hi,
When you look at the members of the NT Group you created, do the correct users appear?

Are the accounts enabled?

To review: - 3 steps to use NT authentication..
At the OS level:

1:Create Group on the CE Server...
2:Add Users to that group...

In CMC:

3:Add Group from the CE server's groups using the NT authentication Tab .

After that , check the users listed as members of the Group in the CMC Groups page..

 

[lyanch]

Can they log into any machine with the user name/pwd or only the server? The server uses network authentication, not local.

Lisa

 

[kmcmanus]

I have setup the users and can see them in the CMS. Not sure what the reference was towards network and local logins but this is a stand alone server used for demonstration purposes, so there is no network connection involved. I set another version 9 server successfully using the same process yesterday but I cannot get these other two working.

 

[Turkbear]

Hi,
Can you ( or the user) log into the server itself ( at the OS level,not through CE) with the account(s) you set up?

 

[lyanch]

If the server is stand alone, so essentially acting as a DC or BDC you can have many problems with authentication, and in fact (after I found many of the problems) the server is not supported on such.

I know.. I am tired of hearing "it isn't supported" too.

Lisa