Hello,
a user his notes crashes every time she wants to add attachments nsd takes the error over and create an log
i can't understand any thing of the log can anybody help me?
INFO (0): Using PSAPI DLL
search path: .;C:\WINDOWS
NSD Version : 3.00
Memcheck Version: MEMCHECK Version (4.20) for Lotus Notes Release 6.0 (September 26, 2002)
Host Name : ATLEL01794194
User Name : cbordeau
Date : Fri Oct 24 12:00:08 2003
Windows Dir : C:\WINDOWS
Arguments : "c:\progra~1\lotus\notes\nsd.exe" -dumpandkill -termstatus 1
Notes Version : Release 6.0
OSVersion : WinXP 5.1 (Build 2600), PlatID=2, Service Pack 1 (1 Processor)
INFO (0): Using NSD profile C:\WINDOWS\notesnsd.ini
inst C:\Documents and Settings\cbordeau\Local Settings\Application Data\lotus\notes\data already added
INFO (0): Found 2 Notes processes, matched 2
inst C:\Documents and Settings\cbordeau\Local Settings\Application Data\lotus\notes\data already added
INFO (0): Using NSD profile nsd.ini
inst C:\Documents and Settings\cbordeau\Local Settings\Application Data\lotus\notes\data already added
-> Instance# 1 : (current)
Ini File : c:\documents and settings\cbordeau\application data\lotus\notes\data\notes.ini
Data Dir : C:\Documents and Settings\cbordeau\Local Settings\Application Data\lotus\notes\data
Prog Dir : c:\progra~1\lotus\notes
Notes Build: Release 6.0 September 26, 2002
Proc List:
c:\progra~1\lotus\notes\nlnotes.exe (b44)
c:\progra~1\lotus\notes\ntaskldr.EXE (bb0)
DBG(0c34) 12:00:10
@@@@@@@@@@@@@@@@@ Process Table @@@@@@@@@@@@@@@@@
Active Users:
UID Name
0 SYSTEM
INFO PID PPID UID STIME COMMAND
0000 0000 0 ??? []
0004 0000 65535 ??? [ ?:0004]
0338 0004 0 10/24 12:03:50 [ smss:0338]
04b8 0338 0 10/24 12:03:54 [ csrss:04b8]
04d0 0338 0 10/24 12:03:58 [winlogon:04d0]
04fc 04d0 0 10/24 12:04:01 [services:04fc]
05c4 04fc 0 10/24 12:04:07 [nslsvice:05c4]
05d4 05c4 0 10/24 12:04:08 [ nsl:05d4]
05f0 04fc 0 10/24 12:04:10 [ svchost:05f0]
0718 04fc 0 10/24 12:04:11 [ svchost:0718]
01d4 04fc 65535 10/24 12:04:12 [ svchost:01d4]
0200 04fc 65535 10/24 12:04:13 [ svchost:0200]
02ec 04fc 0 10/24 12:04:15 [ spoolsv:02ec]
0410 04fc 0 10/24 12:04:21 [ UMCSTUB:0410]
045c 04fc 0 10/24 12:04:21 [Ati2evxx:045c]
047c 04fc 0 10/24 12:04:21 [ blackd:047c]
04ac 04fc 0 10/24 12:04:22 [ InoRpc:04ac]
0548 04fc 0 10/24 12:04:25 [ InoRT:0548]
05e8 04fc 0 10/24 12:04:26 [ InoTask:05e8]
0774 04fc 0 10/24 12:04:30 [LogWatNT:0774]
0794 04fc 0 10/24 12:04:31 [ mdm:0794]
0180 04fc 0 10/24 12:04:37 [ ntmulti:0180]
0198 04fc 0 10/24 12:04:38 [RCManClient:0198]
01b8 04fc 0 10/24 12:04:39 [RCOService:01b8]
0224 01b8 0 10/24 12:04:41 [ rp32u:0224]
05b4 04fc 0 10/24 12:04:40 [ SDSERV:05b4]
02a8 04fc 0 10/24 12:04:41 [ tgsrvc:02a8]
0508 04d0 0 10/24 12:04:01 [ lsass:0508]
063c 04d0 0 10/24 11:55:17 [sxplog32:063c]
0388 0354 0 10/24 12:04:44 [ TRIGGAG:0388]
0714 07ac 0 10/24 11:55:23 [Explorer:0714]
06e8 0714 0 10/24 11:55:32 [triggusr:06e8]
06fc 0714 0 10/24 11:55:33 [ realmon:06fc]
0814 0714 0 10/24 11:55:34 [ pctspk:0814]
081c 0714 0 10/24 11:55:34 [SynTPLpr:081c]
0830 0714 0 10/24 11:55:35 [SynTPEnh:0830]
087c 0714 0 10/24 11:55:36 [ tgcmd:087c]
0890 0714 0 10/24 11:55:36 [ dpmw32:0890]
08bc 0714 0 10/24 11:55:37 [ NWTRAY:08bc]
08f8 0714 0 10/24 11:55:37 [ ctfmon:08f8]
0940 0714 0 10/24 11:55:40 [WZQKPICK:0940]
0ab4 0714 0 10/24 11:56:25 [ NOTEPAD:0ab4]
0ac0 0714 0 10/24 11:56:36 [ NOTEPAD:0ac0]
0954 091c 0 10/24 11:55:41 [msoffice:0954]
-> 0b44 0b14 0 10/24 11:57:53 [ nlnotes:0b44]
-> 0bb0 0b44 0 10/24 11:58:44 [ntaskldr:0bb0]
0c30 0b44 0 10/24 12:00:07 [ nsd:0c30]
INFO (0): Starting Debugger
** Attach to [ nlnotes:0b44]
a user his notes crashes every time she wants to add attachments nsd takes the error over and create an log
i can't understand any thing of the log can anybody help me?
INFO (0): Using PSAPI DLL
search path: .;C:\WINDOWS
NSD Version : 3.00
Memcheck Version: MEMCHECK Version (4.20) for Lotus Notes Release 6.0 (September 26, 2002)
Host Name : ATLEL01794194
User Name : cbordeau
Date : Fri Oct 24 12:00:08 2003
Windows Dir : C:\WINDOWS
Arguments : "c:\progra~1\lotus\notes\nsd.exe" -dumpandkill -termstatus 1
Notes Version : Release 6.0
OSVersion : WinXP 5.1 (Build 2600), PlatID=2, Service Pack 1 (1 Processor)
INFO (0): Using NSD profile C:\WINDOWS\notesnsd.ini
inst C:\Documents and Settings\cbordeau\Local Settings\Application Data\lotus\notes\data already added
INFO (0): Found 2 Notes processes, matched 2
inst C:\Documents and Settings\cbordeau\Local Settings\Application Data\lotus\notes\data already added
INFO (0): Using NSD profile nsd.ini
inst C:\Documents and Settings\cbordeau\Local Settings\Application Data\lotus\notes\data already added
-> Instance# 1 : (current)
Ini File : c:\documents and settings\cbordeau\application data\lotus\notes\data\notes.ini
Data Dir : C:\Documents and Settings\cbordeau\Local Settings\Application Data\lotus\notes\data
Prog Dir : c:\progra~1\lotus\notes
Notes Build: Release 6.0 September 26, 2002
Proc List:
c:\progra~1\lotus\notes\nlnotes.exe (b44)
c:\progra~1\lotus\notes\ntaskldr.EXE (bb0)
DBG(0c34) 12:00:10
@@@@@@@@@@@@@@@@@ Process Table @@@@@@@@@@@@@@@@@
Active Users:
UID Name
0 SYSTEM
INFO PID PPID UID STIME COMMAND
0000 0000 0 ??? []
0004 0000 65535 ??? [ ?:0004]
0338 0004 0 10/24 12:03:50 [ smss:0338]
04b8 0338 0 10/24 12:03:54 [ csrss:04b8]
04d0 0338 0 10/24 12:03:58 [winlogon:04d0]
04fc 04d0 0 10/24 12:04:01 [services:04fc]
05c4 04fc 0 10/24 12:04:07 [nslsvice:05c4]
05d4 05c4 0 10/24 12:04:08 [ nsl:05d4]
05f0 04fc 0 10/24 12:04:10 [ svchost:05f0]
0718 04fc 0 10/24 12:04:11 [ svchost:0718]
01d4 04fc 65535 10/24 12:04:12 [ svchost:01d4]
0200 04fc 65535 10/24 12:04:13 [ svchost:0200]
02ec 04fc 0 10/24 12:04:15 [ spoolsv:02ec]
0410 04fc 0 10/24 12:04:21 [ UMCSTUB:0410]
045c 04fc 0 10/24 12:04:21 [Ati2evxx:045c]
047c 04fc 0 10/24 12:04:21 [ blackd:047c]
04ac 04fc 0 10/24 12:04:22 [ InoRpc:04ac]
0548 04fc 0 10/24 12:04:25 [ InoRT:0548]
05e8 04fc 0 10/24 12:04:26 [ InoTask:05e8]
0774 04fc 0 10/24 12:04:30 [LogWatNT:0774]
0794 04fc 0 10/24 12:04:31 [ mdm:0794]
0180 04fc 0 10/24 12:04:37 [ ntmulti:0180]
0198 04fc 0 10/24 12:04:38 [RCManClient:0198]
01b8 04fc 0 10/24 12:04:39 [RCOService:01b8]
0224 01b8 0 10/24 12:04:41 [ rp32u:0224]
05b4 04fc 0 10/24 12:04:40 [ SDSERV:05b4]
02a8 04fc 0 10/24 12:04:41 [ tgsrvc:02a8]
0508 04d0 0 10/24 12:04:01 [ lsass:0508]
063c 04d0 0 10/24 11:55:17 [sxplog32:063c]
0388 0354 0 10/24 12:04:44 [ TRIGGAG:0388]
0714 07ac 0 10/24 11:55:23 [Explorer:0714]
06e8 0714 0 10/24 11:55:32 [triggusr:06e8]
06fc 0714 0 10/24 11:55:33 [ realmon:06fc]
0814 0714 0 10/24 11:55:34 [ pctspk:0814]
081c 0714 0 10/24 11:55:34 [SynTPLpr:081c]
0830 0714 0 10/24 11:55:35 [SynTPEnh:0830]
087c 0714 0 10/24 11:55:36 [ tgcmd:087c]
0890 0714 0 10/24 11:55:36 [ dpmw32:0890]
08bc 0714 0 10/24 11:55:37 [ NWTRAY:08bc]
08f8 0714 0 10/24 11:55:37 [ ctfmon:08f8]
0940 0714 0 10/24 11:55:40 [WZQKPICK:0940]
0ab4 0714 0 10/24 11:56:25 [ NOTEPAD:0ab4]
0ac0 0714 0 10/24 11:56:36 [ NOTEPAD:0ac0]
0954 091c 0 10/24 11:55:41 [msoffice:0954]
-> 0b44 0b14 0 10/24 11:57:53 [ nlnotes:0b44]
-> 0bb0 0b44 0 10/24 11:58:44 [ntaskldr:0bb0]
0c30 0b44 0 10/24 12:00:07 [ nsd:0c30]
INFO (0): Starting Debugger
** Attach to [ nlnotes:0b44]