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NS700 US English Prompt Package

Alex Shimmin

Technical User
Jan 8, 2022
14
AU
Does anyone know how I can install the US English System Prompts for my NS700? To replace the UK English ones.
Is there a language package that can be installed or does it only come with the region firmware chosen? If so how can i download the US Firmware?

Cheers.
 
I'm in the same boat you are, a KX-NS700 with UK voice guidance prompts deployed in the USA. I'm just utilizing this in my home. It is just my bride and me that have voice mail boxes. So we just live with the British accent of the UM system prompts.

From what I've been able to determine, the Unified Messaging SD card had a different part number depending on the region being utilized. As such, I speculated the system voice prompts are stored on it and why a generic SD card verses a Panasonic proprietary card could not be utilized.

In my research prior to installing the system, I did run across some downloadable files that were labeled as UM system prompts:

Prompt Canadian-English_NSx00_20140620114111.bkp
Prompt Canadian-French_NSx00_20141007111829.bkp
Original Prompts.bkp

The filenames of the first two are likely indicative of what they contain. I have no idea what language/accent the "Original Prompts.bkp" file would contain. All three of those files are rather large, 31 to 39MB, depending on the file. So the size would indicate they contain the system voice prompts. They're too large to attach, but we can find some way to get them to you if you want to pursue this. The fact they have a ".bkp" suffix, typical for a backup file, indicates there is likely some method in which they can be extracted from the system as well as uploaded into it.

I never actually looked at the file content of the SD-card, if even viewable from a PC, to see what was stored on it.

Well, that is pretty much the extent of my knowledge in this regard. Perhaps it'll point you in the right direction. If you figure it out, please share the process with me so I can change my system.
 
Yeah thanks for getting back to me! You're definetely on the right track there! I wasn't even aware my system had an SD in it containing the UM storage. You're probably on the money there with that.

Yes those files could definetely help! Particularly the Original Prompts.bpk most likely will be the US version. I can upload a bkp file to the NS700 with the prompts and it 'should' allow me to use them as a secondary guidance prompts.

My email address is: xandershimmin@gmail.com.

Thanks :D
 

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