NS700 SIP header missing contact feild

[NathanAD]

We are currently on firmware 009.00018

Our VOIP supplier has moved to a Oracle solution which means it requires a contact feild to be sent in the header to complete registration.

Currently the NS700 by default does not send a contact feild which means our VOIP supplier is seeing a * in this feild and rejects the registration so the connection defaults to Fault. We believe that this feild can be enabled in the SIP Option (bits) tab using the *Sales001* account. However we can not get any information on which of the feilds to enable. We are attempting to send

REGISTER sip:sipres.2degrees.nz SIP/2.0
Via: SIP/2.0/UDP 1.2.3.4:5060;branch=z9hG4bK*002e-00000140-0506-6682253b-378ffa55
Route: <sip:sipres.2degrees.nz:5060;lr>
From: "6491231234" <sip:6491231234@sipres.2degrees.nz;user=phone>;tag=b72e12N266682253b-647a0241
To: "6491231234" <sip:6491231234@sipres.2degrees.nz;user=phone>
Call-ID: 01-REG-FSM-1285c39aomrkqkqjjq@1.2.3.4
CSeq: 315 REGISTER
Max-Forwards: 70
Contact: "6491231234" <sip:6491231234@1.2.3.4:5060>
Expires: 3600

Where the missing feild is

Contact: "6491231234" <sip:6491231234@1.2.3.4:5060> It is currently sending
Contact:*

This is the RFC for the header

https://datatracker.ietf.org/doc/html/rfc3261#section-20.10

for the contact feild.

Does anyone know how to enable the contact feild or where we can populate this information pls.

 

[kizo]

Try this

https://docs.google.com/presentatio...ouid=102924409012644755117&rtpof=true&sd=true

There are no stupid questions, there are only stupid answers!

 

[NathanAD]

Thanks, tried that and still at Fault and header not recording the Contact feild, any other suggestions pls

 

[Ired]

Disable "Un-Register Ability when port INS" feature for the corresponding ports.