NS700 must be rebooted when VoIP service bounces

[BobHLiton]

Hello Friends,

I'm trying to understand how the VoIP/SIP(?) system is working on a NS700 and why when there is even a very brief interruption in service the NS700 must be restarted to place or receive outside calls.

A restart of the NS700 is required if, seemingly no matter how brief, the Ethernet cable becomes unplugged, or a loss of internet service, or a brief hiccup upstream from the VoIP provider.

I'd like to find a setting where a timeout value could be set, or a way for it to retry, for say, maybe a minute or more, so we do not need an admin to login and restart the NS700.

Also if there is a feature in Web Console for an admin to interactively retry that would be better than a restart(!).

Thanks in advance for any suggestions!

And if you are celebrating, Happy Thanksgiving! I am very grateful for the help I have received here.

Cheers,
-Bob

 

[Mike_K]

May be it helps you.
See attached

 

[BobHLiton]

Hi Mike, Thanks for this. It looks like mine is set to 3600.