Tom-Lafleur
IS-IT--Management
I have NS700 ver 9
KX-DT680 phones
On the DT680, I have buttons for each of my CO trunks
for sake of simplicity, they are CO1 to CO4
If I pick up handset, it select a trunk that available and I dial my number, work fine...
But if I want to dial from a specific trunk, ie: CO4, I press CO4, and start dialing,
it then select a trunk from the available pool, and NOT CO4 as I was expecting.
On the DT680, each lines button is set as "Single CO",
Incoming call to each CO work fine and are displayed correctly on the DT680
What I want to do is, to be able to select a given trunk if needed from time to time for outgoing call,
overriding the auto trunk selection.
Suggesting on what I'm doing wrong, how to fix?
thanks
KX-DT680 phones
On the DT680, I have buttons for each of my CO trunks
for sake of simplicity, they are CO1 to CO4
If I pick up handset, it select a trunk that available and I dial my number, work fine...
But if I want to dial from a specific trunk, ie: CO4, I press CO4, and start dialing,
it then select a trunk from the available pool, and NOT CO4 as I was expecting.
On the DT680, each lines button is set as "Single CO",
Incoming call to each CO work fine and are displayed correctly on the DT680
What I want to do is, to be able to select a given trunk if needed from time to time for outgoing call,
overriding the auto trunk selection.
Suggesting on what I'm doing wrong, how to fix?
thanks