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NS500 Verification Code error with generic SIP Phone

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apollohe

Programmer
May 7, 2015
2
PY
Greetings,
I'm dealing with a Panasonic KX-NS500 PBX at a client, I have configured verification codes (6.3) as requested by the client and it works fine with analog extensions but when I try to dial with a generic (Grandstream GXP1450) SIP phone I always get a Connection Failed No response message at the phone. I have tried changing the DTMF modes from inband to RFC to SIP info with no luck.

I would like to know if there is a limitation to use this feature? according to the user manual it should be supported by SIP Extn.

To call with a verification code (Verification Code Entry)
PT/SLT/PS/SIP Extn./S-PS
PIN: Personal Identification Number

Thanks
 
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