Good day.
We have installed about 50 ns500 units successfully in the last year. With this particular unit, we have an issue with inbound transferring from any analogue phone to any other phone. We have tested all phones which spread over 2x16 port cards, so i dont think its the cards. We have played with the flash timers,which hasnt helped!
Strange thing is. If the analogue phone dials out.. it can transfer. Only if it receives a call it cannot. The flash button does not seem to switch it over.
The only thing i have different in this unit is my call recording licenses.
ANY IDEAS?
We have installed about 50 ns500 units successfully in the last year. With this particular unit, we have an issue with inbound transferring from any analogue phone to any other phone. We have tested all phones which spread over 2x16 port cards, so i dont think its the cards. We have played with the flash timers,which hasnt helped!
Strange thing is. If the analogue phone dials out.. it can transfer. Only if it receives a call it cannot. The flash button does not seem to switch it over.
The only thing i have different in this unit is my call recording licenses.
ANY IDEAS?