dewliner
Programmer
I have a customer with NS-1000 (with 2x 620 exp cabinets) and I think NS-8290 PRI module - I probably have numbers transposed on the PRI model number. System is upgraded to final firmware V9 so all licenses are opened up.
Customer has us installing Grandstream PBX to support SIP DECT portable handsets since they are unable to get replacements, and wants to slowly move away from Pana as the NS phones die. PRI can stay on NS1000 tho they will eventually migrate to SIP Trunks to keep old phones on desks longer (to save $ since NS1000 was installed in early 2019)
I'm familiar (but not fluent) with Panasonic, def not strongt with their version of SIP implementations.
When I try to add a virtual card and point it to the grandstream, I use a new virtual card (the PRI uses the first 2 virtual cards) - which does come INS when put in service - but when I do this, their PRI stops working. Its a care home so I can't take the system down very long, and I suspect it has something to do with trunk grouping but that's a guess, and I dont want to take the care home offline to try things.
I see my options are get the SIP trunk working between the NS1000 and Grandstream so the portables can make/receive calls to desk phones and outside lines (preferred), or force migrate them to SIP Trunks from the telco (eliminating the SIP connection to Pana for PRI) and then set up SIP between GS and Pana for all desk phone calls.
I should add, NS1000, PRI appliance, Grandstream are all on the same subnet.
Any pana guys fluent with sip on NS series able to kick me in the right direction?
Thanks very much,
Marty
Customer has us installing Grandstream PBX to support SIP DECT portable handsets since they are unable to get replacements, and wants to slowly move away from Pana as the NS phones die. PRI can stay on NS1000 tho they will eventually migrate to SIP Trunks to keep old phones on desks longer (to save $ since NS1000 was installed in early 2019)
I'm familiar (but not fluent) with Panasonic, def not strongt with their version of SIP implementations.
When I try to add a virtual card and point it to the grandstream, I use a new virtual card (the PRI uses the first 2 virtual cards) - which does come INS when put in service - but when I do this, their PRI stops working. Its a care home so I can't take the system down very long, and I suspect it has something to do with trunk grouping but that's a guess, and I dont want to take the care home offline to try things.
I see my options are get the SIP trunk working between the NS1000 and Grandstream so the portables can make/receive calls to desk phones and outside lines (preferred), or force migrate them to SIP Trunks from the telco (eliminating the SIP connection to Pana for PRI) and then set up SIP between GS and Pana for all desk phone calls.
I should add, NS1000, PRI appliance, Grandstream are all on the same subnet.
Any pana guys fluent with sip on NS series able to kick me in the right direction?
Thanks very much,
Marty