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NS1000 Queue Positions
- Thread starter CMUK
- Start date
obtsystems
Programmer
Yes you need the sd card and the dsp for the extra channels of messaging
The message saying you are number 1 in the queue is only played if all agents are busy, if the caller is ringing on a phone it is classed as not queuing. Logging out of the group is important to have it correct
The message saying you are number 1 in the queue is only played if all agents are busy, if the caller is ringing on a phone it is classed as not queuing. Logging out of the group is important to have it correct
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