Hi all
I have inherited an NS1000 to look after - We had a PRI issue , but still no Dialling tone , CO Line Not assigned etc. The PRI30 Port is showing as Fault , when we take the card OUS and Put it straight back INS it fires straight back to fault. The LED on the card itself is green.
There was a BT fault on the PRI30 which they say they have resolved . Any idea where we can look to ensure that it isnt an issue with our equipment this time ?
I have inherited an NS1000 to look after - We had a PRI issue , but still no Dialling tone , CO Line Not assigned etc. The PRI30 Port is showing as Fault , when we take the card OUS and Put it straight back INS it fires straight back to fault. The LED on the card itself is green.
There was a BT fault on the PRI30 which they say they have resolved . Any idea where we can look to ensure that it isnt an issue with our equipment this time ?