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NS1000 PRI30 Issue

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GGGGum23

IS-IT--Management
May 29, 2024
1
GB
Hi all

I have inherited an NS1000 to look after - We had a PRI issue , but still no Dialling tone , CO Line Not assigned etc. The PRI30 Port is showing as Fault , when we take the card OUS and Put it straight back INS it fires straight back to fault. The LED on the card itself is green.

There was a BT fault on the PRI30 which they say they have resolved . Any idea where we can look to ensure that it isnt an issue with our equipment this time ?
 
You can make a simple test connector for an ISDN card.
On a piece of UTP cable, connect PIN 1 to 4 and 2 to 5, if the SYNC LED flashes and the card is INS, everything is fine from the PBX side.
Check the CRC4 settings on the operator's side.

There are no stupid questions, there are only stupid answers!
 
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