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NS 700 with local SIP extensions Panasonic KX-TPA600 can receive but cant make calls

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Kierso

Technical User
May 13, 2012
160
GB
Hi Guys,

I have a Panasonic KX-TPA600 registered to an NS700. The phone can receive calls from the local extension but cant make calls. When you dial from the extension it gives and unobtainable tone.

I factory reset phone and configured again but it continued to have the same issue.

I was told it is the DECT phone but I then registered the DECT KX-TPA600 to an Avaya IPO and it works fine.

I created a different SIP Extension and registered the phone to the NS 700. It can receive calls but still cant make calls.
I didn't think that this was an issue but I also upgraded the NS700 to the newest software level. Of course it didn't make a difference.
Does anyone have anyideas what the issue could be with the Panasonic KX-NS700
 
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