NS-700 Voice Mail 500 RNA

[IntelligentComm]

Hi folks -

Have an issue here with an NS-700 - all set up with extensions, Mailboxes built - proper ext number to mailbox number - DSP Card, SD Card.

However when hitting the Message button on the phone to dial into 500 - its ring no answer.

What did I miss?

Thanks In Advance!

 

[obtsystems]

It should answer if the sd is installed even if no mailboxes are installed
Check its in properly and that 500 is the VM group number on the system

 

[IntelligentComm]

Thanks OBT -

So strange, reseat card, reboot unit nothing!

Both UM Channels show UP - SO I restored her from the original backup taken before site delivery - everything would work except it was stuck in Night Mode.

Double checked the Time Schedule - Looked normal like it 8:30Ato5PM. Still Night mode?

Checked the UM Config, System Param, Param - Entered the correct AM Hours Start Time and Evenight Hours Start time and it cleared the issue.

You'd think my Time Table would have taken care of that??