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NRX 6.6.2 Active Cisco 7.4 - Many calls with 0 Second Duration

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wolfgangjr

wolfgangjr

Technical User
May 10, 2005
1
US
Symptom:
Multiple calls with 0 second duration. Customer states that many of those should be recorded calls.

Work Done:
1. Upgrade prior Cisco integration to 7.4 from 7.2 due to CUCM Upgrade to version 12.

I still end up with the same results. Any ideas on what could be causing this behavior?
 
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