NRX 6.5.13 How to delete archive location

[Wazel]

Hello,

I am trying to delete a archive location but the system keeps telling me that it is "under retention management" and wont allow me to remove it. I deleted the rule that referenced it and deleted everything in it but it still persists.
Does anyone know how to delete it ?

 

[certifiedniceguy]

The calls are flagged in the database with the said retention period. You'll have to query the archived call records, identify the flags and then run a script to clear that value out.