Notify Originating Extension that Destination Extension is on a Call 1

[Gref6]

Hey Fellas,

Is there a way to give the caller an audio notification when the extension they are calling is already in a call? We have it working where the callee receives an audible beep when they are receiving another call, but we need the caller to have this as well. Is this possible?

Many Thanks!

 

[holdmusic34]

yes if you have 10.1 or higher.
The feature is advertise callee state. It's in system> telephony settings.

Depending on the URI configuration the ICR can be completely ignored.

If your URI is configured to use internal data then the IP Office will look into the user's SIP tab and if you have *'s it will look into ICR.

A madman with a taste for speed.

 

[Gref6]

Hi Hold, we are on an older version, but this information is helpful, thank you!