Notify Me...

[kmccormick88]

We are setting up a backup MM server to do some testing on. But can only get garbage when we send a notify message, using “Notify Me” any idea what Character set we should use. i.e. Western Euro, US ANSII Unicode (UTF-7), etc. or any ideas on how to fix this,

Thanks in advance,

 

[KenMeans]

What device are you sending it to?

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[chipk]

Hi, I work with kmccormick - here's the situation.

We have Exchange 5.5 running on a Windows 2000 server, that also runs MM 1.1.

We've set up Notify Me, and the notification message actually gets delivered, it goes out an Internet Mail Connector and back into our Exchange Org (Outlook clients).

We receive the messages, but they are garbled. We also tried having the notification delivered to the same mailbox on the MM/Exchange server, and it does the same thing, so it does not appear to be a problem with the connector. We can also successfully send e-mail with a client, such as Outlook or OE from this MM/Exchange server, and those e-mails come across fine. It appears to be a problem with how MM is formatting the messages.

Unfortunately, there is little to no documentation on how this feature works or how to trouble-shoot it.

 

[KenMeans]

What happens if you send the notification to a cell phone?

I have seen where the connector will reformate the message but not as bad as it sounds in this case as it is delivered. As far as i know you can't change the way it formatts the message.

It is just a plain text message.

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[chipk]

I gave it a shot sending the notification to my pager, pretty much the same thing. Looked like a bunch of wing-dings in the message. So, would you suggest blowing away the IMC and creating a new one? There's nothing else on that box other that this voicemail test.

p.s. the reason we're doing this is because we have to separate our MM from our E-Mail for a bunch of legal and political reasons in our parent company. Our e-mail is going centralized and they are not going to support any kind of Unified Messaging in this centralized environment. Using Exchange as a store with our current equipment is pretty much our only option as $$$ is tight.

 

[KenMeans]

Sounds like something is hosed but are you using english as the prime lang ?

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[chipk]

We didn't think the two were related, but we do have a problem with the lanugage packs in that it will not let us choose a primary language, either in VM Sys Config or in the Mailboxes - we installed every single one, though.

 

[KenMeans]

but did you install the lang and the phrases they are not the same under the install on the CD.

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[chipk]

If I run setup from the MM 1.1 Install CD, I get the Installation Wizard screen with all the selections.

Under "Language Packs" we have:

Address Templates
Chinese
Dutch
etc.

But no English. Nothing under this group says "installed".

Under "Prompt Files", we have everything installed, including English US.

Other than that, everything is installed, except for the Active Directory stuff, because this is in an NT 4.0 domain, on a Windows 2000 member server, running Exchange 5.5...