Notification-Email Problem

[lukelukeluke]

Hi,
I have the following problem: No notification E-Mails are sent. I enter E-Mail addresses into profiles, make notifications for areas AND librarys inside them. Then, I receive a E-Mail right away for each notification, that this area will now be watched and I will be notificated.
But I don't get any messages if new documents are added to the librarys. What could that be?
Already checked MS KB article 894632: Doesn't help.
SMTP Server works without problems and also the SharePoint timer service looks ok.
Does anyone have a clue about my problem?
Thanks!

Webmaster of

http://www.lookass.ch,

knowledgebase for IT knowledge.

 

[Thomas2000]

Hello,

This seem to be a pretty common problem. Have you checked all your logfiles? Have you made sure that the SharePoint portal alert service is running and under an account that has sufficient rights? I am using the SharePoint Admin. account configured in central administration. Since you receive an email that you have created an alert, then you atleast know your smtp works fine as you said.

Regards,
Thomas

 

[lukelukeluke]

Hi Thomas!
I have checked the log files and found nothing...
The SharePoint alert service works well and the user which executes it is the same user as the "Share Point Farm Administrator" and the computer administrator (local admin group).
The curious thing is, that if I create a new portal besides my existing productive portal, notifications work without problems. It must be something inside the portal itself.
-luke

Webmaster of

http://www.lookass.ch,

knowledgebase for IT knowledge.