Notification Email not working

[edoherty]

We needed to rebuild our reporting server and since it's been rebuilt, everything is working properly, including the distribution of reports via email. But when reports fail, the notification emails are not being sent. I've double checked the recipient list and used the "Check Names" button, and I've tried distribution lists and individual address.
Any assistance would be greatly appreciated.

THX!

 

[synapsevampire]

Perhaps the MAPI profile was eliminated from MS Mail/Exchange?

Or if you're using a different login account now, that might be the problem too.

-k

http://www.informeddatadecisions.com

kai@informeddatadecisions.com

 

[edoherty]

I found the problem.
In the Info Configuration Manager, the MAPI configuration for the MS Exchange Output Destination (on the Info Server tab) was setup correctly w/ the username not containing the domain but the User/Profile for the APS Mail Notification (on the APS tab) was setup incorrectly, w/ the domain included (i.e. Domain\Username).

THX