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Notes vs. History 1

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crankyone

Technical User
Mar 22, 2005
9
US
I need to switch my sales reps from using the notes tab section (before it is too late) to using the history tab section. The notes section was very easy and did it all, however upon learning that the date/time stamp can be manually altered, I definitely need to find a replacement option. History tab is (so I'm told by people smarter than I) the next best option. I have no idea how to make it do the same things as the notes tab though. Any suggestion? All I really want to be able to do is take one or two sentences of notes and have them time/date stamped without them able to altered.
 
if you use history then this date and times stamps it for you. You do not need the date and time stamp like the notes tab.

Within the ContHist tables each entry into the history tab you will be able to identify when the entry was created, by whom, and who has altered it last. Just like you can on the contact1 and contact2 tables.

What i tell our people is not to copy and paste the date/time stamp in, because you can get this info from the conthist table. Even if they alter the date when they created it themselves, you still have a creaton date within the conthist table to tell you actually when it was created.

You have got limits on the amount of information you are able to store within the notes tab. We did have an issue off notes disappearing etc. But this may have had something to do with we were using a dbase backend, and the databse had 35,000 records within. Now we use a SQL backend.

We also found if you are reporting on the records, and use the notes tab you bring in all the notes, not just the notes you want. If you store each seperate notes within its own history entry then you can easily get this information only, if you use some sort of coding system. We use a thing we call Campaign codes.

I hope i have not confused you...

If you need any more advice then please say.
 
I had the notes dissaper for a client using Goldmine 4, any ideas how to restore them?
I don't want to mess around in excel too much and create a bigger problem. Which data base file holds the notes?
Any ideas what causes them to disapeer?
 
the contact1 table holds the notes. Your best opening the table up in access not excel, as in ecel you will not be able to see the notes properly - or you can't in my version.

What i would do in access is link the to the contact1 table then link to a back up version, then create a query to update the notes of the records you need to update.

I would recommend moving to history, as notes are move secure.

If you require any more help then please let me know.
 
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