Have problem in sending out mails from an agent, the text always get screwed up when I send to external users. And some non-Lotus mailbox looks really crappy.Some characters are also translated into different characters... from -,"! sometimes becomes ? or even -(dashes).. is there a way to curb all this wierd happenings??? I am currently using a mailsend command instead(tried using script..even worse).. thanx in advance!....I'll be happy to send in a sample...