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Notes error

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wrsmith63

MIS
Jul 15, 2004
1
US
We are using Lotus Notes 6. We have a user that receives the follwing two part error when trying to access Tools, Preferences while in the Inbox. First, they receive the error: Variant does not contain a container. You can click OK and then another error immediately comes up and reads: Field: 'SoftDeleteExpireTime': Special database object cannot be located. Then you can click OK again and the error goes away. But the user never gets to use their preferences for letterhead, signatures, etc. I had another user with the same issue but it seems to have cleared itself up after a few months. I'd like to try to fix this latest one, if possible. Can anyone advise me as to how I might fix this? Thanks for your help.
 
Have you tried refreshing the mail database design ?
If that does not work, I would do a Replace Design.

Pascal.
 
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