Not sure how to select the AA for night service 2

[atascoman]

I recently replaced a HD on a BCM400 so the VM pogramming is gone. Now the night service goes to the system default AA. How do I point the night service to a specific recording.

 

[NTL555]

Night service does not control voicemail. It controls ringing.

Voicemail company greetings and CCR trees are controlled by table, which are controlled by time of the day.

For example, you could be in night service at 8am in the morning and hear the morning greeting and and 8pm hear the night.

NTL555

 

[NTL555]

Accidentally clicked the submit button before i finished.

If you have multiple lines, then assign the lines get answered by AA for a certain table.

You access this by going into your Call Pilot, look at lines, and then tell it to answer it with a certain table.

NTL555

 

[snowman50]

set the night service to ring a ring group with only the voicemail extn number in it.
when night service is activated it will ring the voicemail DN and the AA will answer.

this is normally used to bypass the AA answer delay timer.
If AA is set to answer after 6 rings normally.
By pressing night service the AA will answer right away.

 

[atascoman]

Thanks All.