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not seeing caller id from US on Mobile and isdn-pri to UK (BT ISDN30)

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ayavauser

Technical User
Sep 22, 2005
388
US
setup S8300 CM5.1.2 0 ISDN30 provided via BT able to see caller ID when calling from UK Mobile # and other ISDN30 circuits BT and or Colt -

not seeing any caller id when calling from a mobile and or ISDN-PRI in the States - I am though seeing it when calling from a POTS line - tested this via remote-access to several switches we have in the States.

took it one more step and made a few test calls to a S8300 in Luxembourg and see no caller id from US Mobile # or ISDN-PRI but do see it from the POTS line.

called BT to inquire and they said all they could do is test the line and to call Avaya : ) I asked if CLIP was enabled and they said yes as we see caller id when calling from UK Mobile #'s and other UK numbers -

any settings for format in trunk group had no affect tried several natl-pub, pub-unk , unk-unk , etc

Incoming Calling Number - Delete: Insert: Format: xxxxx

so I called into several other sites with BT and Colt ISDN30s and all the BT circuits show no caller ID when
calling from US Mobile #'s and ISDN-PRI yet show for POTS lines.

all the Colts circuits show caller id from anywhere be it US POTS #'s- US Mobile #'s - ISDN-PRI from the State side the only thing that differs is we have CLI enabled to allow us to send Outbound caller id on the Colt ISDN30s and BT is just forcing or sending the main BTN when calling outbound but that should not matter Inbound wise.

we have the BT and Colt setup the same and even have them in some in the same sites with both providers for backup reasons just wondering if anyone else has run into this
?


cheers : )

ayavauser
 
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