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williamhayt

williamhayt

Technical User
Oct 16, 2010
1
hy guys how are you,i have a problem in contact center RT display and skill set display in rt i have 3 agent Not ready but in 2in skillset display
 
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Hi,

Are the agents configured te same (different supervisor?) and do you use (Agent / Skillset) filtering in the realtime displays?
 
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