Is it possible to produce a log of whne a phone set has gone in and out of Not Ready. We dont use activity codes. I just want a report similar to the login logout report that shows an agent selecting not ready.
I know that GRTD will display this activity, its just a question if symposium logs it to the databases.
Paul DS
I know that GRTD will display this activity, its just a question if symposium logs it to the databases.
Paul DS