Not ready AVG PCP and TOTAL PCP

[rowmart]

Hi, I have a remote site on a PBX where we are collecting CDRs everyday in order to produce reports. My question is, how reliable are the AVG post call processing and TOTAL post call processing. I'm asking because I overheard from somebody that the figures are not accurate...

thanks.

 

[johnpoole]

setup and tear dwon time can vary, the report is an estimate at best. the varaition in actual and posted will be a matter of seconds of they should not effect a reasonable traffic study

john poole
bellsouth business
columbia,sc