Not Logging Out When Application Exits

[jerry1117]

I starting a custom FoxPro application on Citrix. When the application does its normal processing and exits. The Citrix session is logged out.

If I run the Acrobat reader from the software, and then close the reader, the Citrix session is not logged out when I exit the application. I have to click the Citrix session icon in the tray at the bottom of the screen and click the logout box to logout the Citrix session.

Does anyone know why the Citrix session does not logout on exit after the application starts the Acrobat reader.

Thanks.
Jerry1117

 

[ascotta]

Some times the same happens with Outlook too, its got to do with the message alert, can you use regmon of filemon to determine why its not realeasing

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Cheers
Scott

 

[mhathaway]

We had a similar issue with acrobat launching a process named wisptis.exe and not closing it down when exiting. Ended up setting up registry key found in article CTX891671 Graceful Logoff from a Published Application Keeps Sessions in Active State. If you find that the process left running is wisptis.exe setting up this registry key has fixed our problem.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Citrix\wfshell\TWI

Value Name:LogoffCheckSysModules
Type:REG_SZ
String:Wisptis.exe

Hope this helps.

 

[ascotta]

mhathaway next time I come accross this I am going to try that.

Cheers


[blue]Arguably the best cat skinner around ! [/blue]

Cheers
Scott

 

[jerry1117]

The Registry key solved the problem. Thanks.