Not impressed with ACT 6

[mufka]

I've upgraded to ACT 6 so that I could use Word 2003 with it. Some of the features that I depended on in Act 2000 are gone.

I want a signature to show up (automatically) in every email I send. On the new version it only adds a signature to new messages.

If I get an email from someone, and I want to create a contact from the email, once I do that, I cannot send an email to the contact unless I exit Email. (it doesn't find the contact in the list) The problem with that is if I just reply to the message, it doesn't attach the history.

When I open email, it automatically does a send and receive. I want to only do it manually.

Still no support for SMTP authentication (2000 didn't either)

When adding someone to groups, the wheel on the mouse doesn't scroll.

I liked the old email with the same ACT window. Now if I want to go from email to lookup a contact, I have to maximize the other window.

I'm a little disappointed. I may just switch back to ACT 2000 and deal with manually attaching Word documents to contacts.

I often wonder how some things are implemented as improvements.

Solutions would be wonderful, though.

 

[mcse924]

Thanks for the info. We are running into the Act 2000 / Word 2003 issue here and need to decide how to proceed. I'm not crazy about upgrading as I have heard not so great things about ACT 6.

We're small, so our alternatives are few. Unless we buy into a more robust system like SalesLogix. Any suggestions for ACT replacements?

Carpe diem, procrastination is the thief of time...