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Not getting an outbound line

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mikemo411

mikemo411

IS-IT--Management
Jul 13, 2004
5
US
I have a Norstar Meridian with several lines in a hunt group. Inbound calling is fine, but every now and then when a caller tries to get an outside line, they can't get a dial tone, just dead air. Any suggestions?
 
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Go under lines and make sure that only the lines you have on the system are in the line pool.

Non-existant lines in the same line pool as good lines would mean that on occasion people will hit on the bad lines.

MRoberts
mroberts@americaii.com
 
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One of your lines could also be out. If you dont find any non-existent lines, then you need to take a buttset to your incoming CO’s to check for dial tone. (or call a tech )
 
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Fastest way is to check all the lines at the reception set if it has lines on it!

WB Melissa! nice to you around again!: )


 
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