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Not able to leave messages on call pilot

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Nidge23

IS-IT--Management
Jul 7, 2007
1
GB
From time to time we keep getting reports that callers are not able to leve vm message on mail boxes, instead of getting the message they get Please enter pin code. At first we thought calls must be going via PSTN however we have stopped vm calls been able to route over PSTN and it's still happening...Any idea why...
 
Please enter pin code"

This is not coming from your Call Pilot. Do you have a voice services card?
 
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