not able to dial operator number from Qsig line

[aArif588]

I have a qsig trunk connected with the cisco cube router with MxOne bc13 Tlu76, i am not able to dial operator number 99 of Mxone from Cisco Phone . i got the debug isdn q931 from cisco it is saying " Destination not found".
here the config

Mxone VERSION=CXP1010106/4/TSW-SP08/R9B

ROU TYPE VARC VARI VARO FILTER
71 SL60 H'00001310 H'00000000 H'06300000 NO

<ROCAP:ROU=71;
ROUTE CATEGORY DATA
ROU SEL TRM SERV NODG DIST DISL TRAF SIG BCAP
71 0110000001000010 3 2110030000 0 30 128 03151515 110100000031 001100

anyone can help ?

 

[parnum]

Hi

you need to post

OPCTP:CORG=ALL;
OPCGP:CORG=ALL:
OPDDPIR=ALL;

Your operator programming maybe needs to be setup to receive calls across the link

best parnum

 

[aArif588]

HI Parnum
thanks for your reply
here the config, i am not sure which option in Rodai or rocai need to be done to dial operator number through Qsig

<OPCTP:CORG=ALL;
OPERATOR CALL TYPE DATA
CORG CALT ROU OACC CUST NDIR RERNUM CEN CCOP TIME OFLNUM SDAY SNIG
1 7 61 6000 - Y 8751 N N - - - -
2 1 - 99 - Y 8751 N N - - - -
2 2 - 99 - Y 8751 N N - - - -
2 3 - 99 - Y 8751 N N - - - -
3 7 60 6000 - Y 8751 N N - - - -


<opcgp:corg=all;
OPERATOR CALL ORIGIN GROUP DATA
DIR
66
99
99
89
CORG --
1 11
2 11
3 11

<opddp:dir=all;
OPERATOR DIRECTORY DATA
DIR EQU OCUST TYPE PCM REV
6998 001-2-40-00 - 4 - -
6999 001-2-30-00 - 4 - -

 

[parnum]

Try

OPCTS:CORG=2,CALT=6,ROU=71,OACC=99;

You haven't assigned the operator number 99 to the route 71, if the link is a tie-line, if it fails try CALT=7

best parnum

 

[aArif588]

Thanks Parnum

i tried to add this line, but it only allow me only OACC =6000 with the tie line calt=6, as 6000 configured as

OPERATOR COMMON NUMBER SERIES 99
OPERATOR COM. DID. NUM. SERIES 6000

<OPCTS:CORG=2,CALT=7,ROU=71,OACC=99;
NOT ACCEPTED
OACC
NOT IN RANGE
<OPCTS:CORG=2,CALT=6,ROU=71,OACC=99;
NOT ACCEPTED
OACC
NOT IN RANGE



i can dial 6000 going to reception number, it doesnt work when ext overflow to 99 .

as i can see in Alex it is saying
"For the call types rerouted, diverted and internal calls (CALT = 1, 2 and 3) a common PABX operator number is used in parameter OACC. For calls from an automatic (tie line) and a direct indialling circuit (CALT = 6 and 7) a direct indialling number to the PABX operator is used in parameter OACC"

any idea ?

 

[parnum]

Hi

So then on the Cisco try to dial 99 but translate to send 6000 to the MX-One. 99 is not in the operator number range for external calls, the MX-One only sees 99 as an internal operator number. The Cisco is not internal.

best parnum

 

[aArif588]

Thanks mate. for your kind help, but as i said when Mxone ext forwarded to reception nubmer 99. so when dialing the ext of Mxone from cisco phone it never reach to reception . is there anything we can do for this overflow call to reception.

 

[parnum]

i don't know what you are asking -

you want to dial the operator from Cisco? so you need to send 6000 from Cisco.
you want to dial an extension on the mxone from Cisco which is call-forwarded to the operator? Have you put a profile on the extension to dial 99?

Please explain what you are trying to do

 

[aArif588]

sorry for the confusion

what i am trying to say is . i can dial Mxone operator number 6000 from cisco phone now which is great.
but when some exts in mxone diverted to 99 operator number,
for example ext 1200 divert to operator number 99 (pelpi:dir=1200,cho=1,time=10,anspos=99) in this situation i am not able to dial ext 1200 from cisco phone. as it is diverted to 99.
yes i put the profile for the ext 1200 as above and not able to dial from cisco phone . the only way it is working via follow me (*21*99#) from ext 1200.

is there anyway we could fix this.
thanks mate

 

[snor]

Hi,
have you tried following setting :

NANSI:NUMSE=99,NUMTYP=OD;
OPCTS:CORG=2,CALT=6,ROU=71,OACC=99;
OPCGS:CORG=..,DIR=..,CHO=1;

regards,
Norbert