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Norton/Sympatico?

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colobean

Technical User
Dec 16, 2003
32

Having tons of problems with Sympatico. The worst at the moment is that I am unable to send out emails through Outlook Express. I continually get an encryption message. I understand that the problem rests with Norton. I can send if I disable the anti virus scanning on Norton but I don't think that disabling is a great idea. If I get Norton to help it will cost $29.95 which I think is ridiculous.
I receive the error messages but can't figure out what to do about them.

How can I resolve this problem?

The error message is :

1) An encrypted email connection has been detected.
Unable to establlish a SSL connection with the server. Account
pophm.sympatico.ca
Server smtphm.sympatico.ca Protocol SMTP, Server Response 454 TLS not
available due to temporary reason. Port 25, Secure SSL; Yes, Server Error
454, Error Number Ox800CCC7F
 
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