Norton sending e-mail upon opening Outlook Express? 1

[papa1]

Hi:
I seem to have an issue with NAV 2002. When I open up Outlook Express for the first time in the day NAV pops up saying it is scanning an outgoing message. However, I have not even got Outlook Express fully open let alone sent a message. All of my e-mails are sent immediately. I do not save them to send later. This occurs only on initial startup and only once a day. I have purged all e-mail folders and still this phantom e-mail seems to be sent. Nothing in sent e-mail folder. I've run NAV, oline housecall, Nauri livecall, online McAfee, Adaware, Spybot, and Cleanup and nothing shows up. I used HiJack this to check what is happening but nothing look really suspicious there either. What is left? Anyone ever experience this or have any ideas?
Thanks,
Papa1

 

[mattjurado]

Sure sounds like you have done a thorough cleaing. Assuming that's the case. You have 2 likely causes.

1. Norton. Uninstall manually, then download their "full uninstall utility" (not sure what the exact name is), and run that. Reinstall, try again.

2. Outlook Express damaged. Make a copy of your dbx files, put them elsewhere, then delete the originals. Outlook Express will recreate them. If that solves it, go to File>Import, and bring back your old e-mails.

Matt J.

 

[papa1]

Mattjurado;
You were bang on with your advice! It was Outlook Express that was corrupted. I've mentally filed your advice for further use. Perhaps I can someday help someone else using your tips. Thank You so much. The uneasy feeling that I had a hidden trojan or virus of some type is gone. A Star for you!
Elwood,
AKA: Papa1

 

[mattjurado]

Glad I could help... Feels good when I help others.

Matt J.