Norton Adblocker removes CreateWindow button 1

[Henryp]

On my site there is a button that pops up a response form box. It uses the CreateWindow command to position the box and determine the size. It pops the form over the launch page. However, it only operates when the button is clicked, so it's not an intrusive popup ad or similar.

PCs with certain versions of Norton AdBlocker installed have the following curious effect. It renders the full page, minus the button. It apparently gives no warning that this has been done. So anyone with this software installed cannot respond to the material on the site.

I could put a message up on the site asking people to disable Adblocker but if it is otherwise useful to them I don't suppose they will do so.

I don't want to put simple mailto: links (even encrypted) as I need to track and qualify responses. I'd like to retain control over window size also.

Any suggestions?

thanks

 

[vongrunt]

For many blockers any window opened from javascript/vbscript is considered intrusive.

You can open vanilla window (<a href="..." target="...">) then resize it onload.

Google toolbar has one-click option to disable/enable blocking for current site. If Norton AdBlocker has similar feature, maybe message is the simplest solution.

Of course, there are tricks to avoid blockers :<