I have a Northern Telecom Meridian PBX. I am trying to set up our ACD to play an announcement or music while a person is in cue. Currently all callers in cue get RINGING until someone becomes AVAILABLE to accept the call in cue. We have a MUSIC-ON-HOLD unit to be able to accomplish playing MUSIC when a person is on hold.
Thank you,
Olympus41
Thank you,
Olympus41