Nortel Viewer Rls 6.0 display 404 error when typing hostname/NORTEL

[Optman]

Hi all

we have issue with NES Nortel Viewer Software Rls 6.0, so we have proceed the reinstalling of it as well, by following the (Viewer_Installation_Guide 297-2183-956), but when we try to access the web page for the configuration by typing either "hostname/NORTEL or hostname/witness" we got either (404 unreachable web page or Contact Viewer Does not currently support your browser"...We have tried different browsers and version unfortunately we got the same issue !!


Thanks

Regards

 

[biglebowski]

have you tried using the ip address instead of hostname?

Biglebowskis Razor - with all things being equal if you still can't find the answer have a shave and go down the pub.

 

[Optman]

Yes we have tried the IP address too.

 

[firewall13]

Hello!

Have you solved the problem? I have the same problem with the fresh installation and have no idea what to do.

Thanks!

 

[effort1584]

I assume those above have figured this out, but in case others find this question here is a possible solution.

Ensure you have typed in http:// plus the server identification. Witness/Verint products tend to require this be specifically input in the address bar of the browser.