Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Rhinorhino on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Nortel Reporting for Contact Center

Status
Not open for further replies.
adminkirk

adminkirk

Technical User
Joined
Sep 10, 2008
Messages
147
Location
US
Hi all,

I'm running v2.4.356.3.61 which I've come to realize is now a little outdated.

How do I go about getting any updates that I can or the newest version. Also, what would be the newest version?

Thanks!
 
Sort by date Sort by votes
Typically you load the latest service updates on the BCM, and the client is included as part of that update. Assuming BCM 4.0, you would install the latest desktop service update, then download/install the RCC client from the BCM after the update is applied.

I think the same logic applies for BCM 3.6 or 3.7 systems.

I believe the latest RCC version is 2.4.360 something or another.
 
Upvote 0 Downvote
Oh, so I guess I wasn't so far off. I was expecting the latest to be in the v4.something or others.

Thanks!
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

akak247
  • Locked
  • Question Question
RCC install on win 11- reporting for contact centre
Replies
2
Views
1K
curlycord
curlycord
AShammah
  • Locked
  • Question Question
Nortel/Spectralink 2211/2210 firmware
Replies
15
Views
1K
AShammah
AShammah
datajockey123
  • Locked
  • Question Question
Accoubt button for acquiring SMDR information
Replies
0
Views
717
datajockey123
datajockey123
curlycord
  • Locked
  • Question Question
Contact Center - Queue Recording
Replies
4
Views
415
curlycord
curlycord
Steve S.
  • Locked
  • Question Question
BCM50 issues - nortel logo solid red, no incoming calls after reset
Replies
1
Views
367
curlycord
curlycord

Part and Inventory Search

Sponsor

Back
Top