Nortel Option 11 Call Forward Off Net 2

[hornet2469]

I only have to occasionally support this thing, but I have a discrete subset of users that need to have their phones forwarded to their cells for a few days. They have 2616 sets. I am not sure if just changing their class of service to NCOS 6 and then having someone call forward from the phone will work or what. I have no good documentation on this system and usually just do add, change, delete tyoe stuff or reset passwords.

CLS CFXA does not cut it on this system. It gives me an error that it is not within the parameters or something.

 

[Roytwo]

After you change your CLS to CFXA you need to program your Forward key to at least CFW 9 for a local phone or CFW 16 for a long distance number you want to forward to.

 

[cmawbey]

If you want to forward an incomming line to an external line you should have EXTT set to yes and you COULD change CFO to CFF, but you should test that.

CFO - Follow permissions of originating set
CFF - Follow permissions of forwarding set


to print LD 21 ( i think ) maybe LD 22

to chg

LD15
Req chg
type NET

 

[cmawbey]

missed a bit

CFF & CFO are in the RDR section under OPT

 

[hornet2469]

The problem is CFXA does not seem to be an option.
I will try to get a printout of the config on one of these.

 

[hornet2469]

Sorry for basic ignorance on my part. I really only know how to do the basics but not how to change the template of the devices, so unclear how to even get to the different options to change them.
Here is an IT user that we can mess with but they are all pretty much the same.


NACT
REQ: prt
TYPE: 2616
TN 004 1
DATE
PAGE
DES

DES XX
TN 004 0 00 01
TYPE 2616
CDEN 8D
CUST 0
AOM 0
FDN 3599
TGAR 1
LDN NO
NCOS 6
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND FLXD FTTC DNDY DNO3
CPND_LANG ENG
RCO 0
HUNT 3599
LHK 1
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 3504 0 MARP
01 SCR 2504 0 MARP
CPND
NAME Mike Hamilton
XPLN 13
DISPLAY_FMT FIRST,LAST
02 TRN
03 AO3
04 CFW 4 3503
05 MWK 3599
06 DSP
07
08 ADL 12
09 ADL 12
10 ADL 12
11 ADL 12
12 ADL 12
13 ADL 12
14 ADL 12
15
DATE 12 JUL 2011

 

[cmawbey]

chg key 4 to cfw 12

then try changing cfxd again if that still wont work then go into RDR in LD 15 and chg CFF to CFO you will find it under the OPT set of prompts... you can see it if you print the RDR settings in LD 21 or LD 22 type RDR and also EXTT to YES in the CDB

 

[hornet2469]

ok so I dug around in here and did the following to the above user:
ld 11
chg2616
echg yep
cls fna cfxa
key 4 cfw 15

so I think that blew away the CFW 4 and then a 4-digit ext that I assume was vm but in theory cold he then go to the forward option on his phone and forward it off net?

I really appreciate the help.

 

[GHTROUT]

Here is an actual example of the commands to accomplish the change in the system, and on your test phone example:

[tt]
.
TTY #02 LOGGED IN GENE 13:05 9/12/2011

>LD 15
CDB000
MEM AVAIL: (U/P): 45632345 USED U P: 5472103 508221 TOT: 51612669
DISK SPACE NEEDED: 843 KBYTES
REQ: CHG
TYPE: RDR

TYPE RDR_DATA
CUST 0
OPT CFF
<now hit return until you get back to REQ>

REQ:

****

>LD 11


REQ: CHG
TYPE: 2616
TN 4 0 0 1
ECHG YES
ITEM CLS CFXA
ITEM KEY 4 CFW 12
KEY
KEY
ITEM


MEM AVAIL: (U/P): 45632345 USED U P: 5472103 508221 TOT: 51612669
DISK SPACE NEEDED: 843 KBYTES

REQ:

****
>LOGO
[/tt]

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[hornet2469]

Thanks I had the IT guy check it out and it is all cool now.
You folks are the best.

I am less idiotic on Cisco stuff.