Nortel not transferring to extension

[DisplayName77]

I have a Nortel T7208 that won't transfer a call to an extension, but will transfer to voicemail. Could this be a restriction filter setting that I can go into Terminals & Sets to change? Never had this issue before and Google search has not provided a solution.

I appreciate any advice. Thank you!

A. Davis
School in Tennessee

 

[Firebird Scrambler]

You need to post the query on the Norstar or BCM forum at

https://www.tek-tips.com/threadminder.cfm?pid=799

However, you should still be able to transfer a call to another extension on the Norstar.There shouldn't be any restrictions unless as you have mentioned that the destination is on another phone system.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.myfreesites.net

linkedin

 

[DisplayName77]

Thank you, Firebird Scrambler