Nortel Norstar Plus call forwarding? 2

[Penguin1950]

I am faced with the task of re-programming voice mail and other options on a Nortel Norstar Plus system with StarTalk Flash voice mail. I have no documentation on the Norstar Plus, but I do have the book on the StarTalk Flash v.m. Does anyone know if it is possible to forward a call to an external number from this system, and if so, how? The client has a project manager who works "on-site" and would like to automatically forward his calls to his cell phone.

Thanks in advance.

 

[BagsNYC]

The call forward happens through the system itself. It is Feature 84, Line Redirection.

 

[sprucegrover]

If the MICS is software release 4.1 or greater, external cfwd is possible using routes & destination codes. Lower software versions need to use Line Redirection as BagsNYC mentioned