Nortel NAM

[snakeman666]

I got a NAM system second-hand on the internet which was supposedly in good working order and reset to factory default settings. Proceeded to install on an 0 x 32 and when at the customer site, it seemed the system booted up properly (all the proper bells and whistles), so I began programming using Features 983, 903, 981, 985 - all coming up as INACTIVE FEATURE. Am I missing something? Is there a start-up procedure or feature that is new and I don't know about? Any input at this juncture would be greatly appreciated. Additionally, in "Maintenance" in the "Port DN Status" (where I have the two pair punched down), Ports 123 and 124 show CONNECTED TO THE NAM. Again, I've not experienced this in the past that I can recall, so any input here (again) would be much appreciated. I haven't really worked on a NAM in awhile since they've been upgraded to Star Talk, so perhaps I am forgetting something. Also note, I did try the Features 901 and 903 (whichever activates the Features) and I did want to mention that here. Thanks.

 

[norstarboy125]

NAMS don't use 903 so cancel that out. When a mics sees a nam in maintenance it says mcid. I take it that this is a copper nam? Any chance it was set up as a acd vmail? Try feature 920-923... Make sure that it's connected to working digital ports.

Jeremy J. Carter
Charm City Communications

http://www.charmcitycommunications.com

Norstar. BCM. CS1000 Programmer

 

[allworxguy]

Post system and voice mail versions. Not all Nams work with all system versions.

Marv ccna

http://www.telemarv.ca

Sales, Installation & Service for Norstar, BCM & Allworx
Serving Ottawa and Eastern Ontario since 1990

 

[phoneguy427]

Try xftest to see which feature codes are used, test all the codes and if they come up inactive delete them all and reboot the nam. Then try f983.