nortel mics 7.1 How to bury a 1 when using a pri

[dlv366]

I have a customer with a mics 7.1 with a pri. dial 9 to access pri and they have to dial the full 10 digit number but you have to dial each number with a 1 first for example 1 330 456 7894 how do I bury the 1.

 

[curlycord]

1 is for local long distance and international long distance, are all calls long distance from that site?


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[dlv366]

no every call has to have a 1 first since they got a new service provider. even local calls.

 

[curlycord]

Weird carrier, so how do you dial Internationally?

In Service Modes/Routing
Go into Destination Codes and see what Route 9 uses.
Go into that Route and input an external number (Dial Out) of 1




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[dlv366]

Curlycord thank you for the info it worked. As far as international calling I had to setup a different route with no dialout number. To dial international you dial 7 to access pri and than you just dial o plus country code. So there is two access codes. 9 for national calls and 7 for international calls. Thanks again.

 

[curlycord]

Thanks for info as strange as it is, glad it works.

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[exsmogger]

Just an FYI, my SIP trunk provider (Flowroute) requires the 1 to be dialed on all outgoing calls, local and long distance. It seems some providers are putting the burden on the end user to make their phone system work "normally."

Brian Cox
Georgia Telephone

http://Georgia-Telephone.com

http://www.linkedin.com/in/briancox1952