Nortel Meridian M7324

[BoadwayC]

Ok I was changing the operator option. It was ringing to my extension 234 and I needed it to go to 221. I was able to change it. I then was looking to replace my extension with another direct line & extension. After moving around the options I backed out and updated. I then checked the operator from the main line and it went to 221 like I needed it to. I then checked everything else. Internally you can call 221 and get J and call 234 and get C which is what we want (those phones and voicemail). When you call the direct line for 221 you get 221 voice mail. When you call the main number and dial 221 it rings to 234 phone with 221 voicemail and when you call the main number and dial 234 it rings to 221 phone with 234 voicemail.

Please help I have been at this for 6hrs and have been working since 7am and it is now 2:15am with only a few hours break.

We have Nortel Meridian M7324 & M7310 phones. Not really sure what system other than that. I have been able to navigate pretty well in our system but this one I am sure I am overlooking it. Thank you veyr much!

 

[KCFLHRC]

The target line needs changed

 

[hawks]

You need to post this in the Norstar forum. But let me ask when you say you call the main line and DIAL 221 or 234.... does this mean that you have AA answering the main line?

 

[BoadwayC]

How do I change that. Yes AA answers the main line and then you can enter the extension, hit 0 for operator, or # for dial by name

 

[curlycord]

Norstar thread here:

http://www.tek-tips.com/viewthread.cfm?qid=1748700

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