Nortel documentation

[Banexx]

Hello everyone

I'm new to nortel system and i need to create some agents and few other things for a basic call center.
Where can I find some documentation about nortel meridian

Many thanks in advance

 

[johnpoole]

nortel.com or a vendor in your area. i would check with a user if i could find one, they tell the truth about vendors way faster then sales people.. if you google nortel+merl you'll get the tech doc's but they don't help much for end user questions.. (150,000) pages of mostly code and most of us techs still have trouble finding the quick answer... if you have questions about what the switch will do and limits of this box, most of us here will be more then glad to help..

john poole
bellsouth business
columbia,sc

 

[Khosher]

You'll find alot of the documentaion at the below link

http://www.pbxtechsupport.com/quintro.htm