Hi,
We have CS1000 with 24 analog trunks, We need to record calls on some users, without any interaction from the user or the calling party.
So what will be my requirements, if I need to contact my Nortel vendor.
Is there any 3rd party software, can i can integrate with Nortel, so i can record calls/voice of the users, that are to be tracked.
Need to track sale persons.
We have CS1000 with 24 analog trunks, We need to record calls on some users, without any interaction from the user or the calling party.
So what will be my requirements, if I need to contact my Nortel vendor.
Is there any 3rd party software, can i can integrate with Nortel, so i can record calls/voice of the users, that are to be tracked.
Need to track sale persons.