Nortel contivity ISDN not working

[siegetower]

Hi guys,

Ive been working on this for more than a week now with the provider and they keep saying there is no issue with them.

these are the error logs

error: Call Attempt Failed: User Busy.

02/02/2012 07:47:20 0 AsyncPPP [05] Call Setup: Using PhoneNumber 47282237 for port (devloc = 258).
02/02/2012 07:47:20 0 AsyncPPP [05] BRI CallSetup: Using PPP for port (devloc =258)

02/02/2012 07:47:20 0 AsyncPPP [05] Call Setup: Call Proceeding for port (devloc = 258)
02/02/2012 07:47:21 0 AsyncPPP [06] Call Setup: Card response: CALL PROCEEDING:7,0,7,1

02/02/2012 07:47:21 0 AsyncPPP [06] Call Setup: Card response: ALERT:7,0,7,1
02/02/2012 07:47:27 0 AsyncPPP [06] Call Setup: Card response: CLEARED:7,11

02/02/2012 07:47:27 0 AsyncPPP [15] Call Setup Failure: Return status is CLEARED for port (devloc = 258)
02/02/2012 07:47:27 0 AsyncPPP [15] Call Failure Reason: Call Attempt Failed: User Busy

02/02/2012 07:47:27 0 AsyncPPP [16] Connect Failure: Connection attempt failed for port (devloc = 258).
02/02/2012 07:47:27 0 AsyncPPP [06] Bri_Hangup: Called for port (devloc 258)

02/02/2012 07:47:27 0 AsyncPPP [05] Bri_Hangup: Dropped the call for port (devloc = 258) 2.
02/02/2012 07:47:30 0 AsyncPPP [16] Connection cleanup complete for port (devloc = 258).

02/02/2012 07:57:48 0 AsyncPPP [05] Call Setup: Using PhoneNumber 47282237 for port (devloc = 258).
02/02/2012 07:57:48 0 AsyncPPP [05] BRI CallSetup: Using PPP for port (devloc =258)

02/02/2012 07:57:48 0 AsyncPPP [05] Call Setup: Call Proceeding for port (devloc = 258)
02/02/2012 07:57:49 0 AsyncPPP [06] Call Setup: Card response: CALL PROCEEDING:7,0,7,1

02/02/2012 07:57:49 0 AsyncPPP [06] Call Setup: Card response: ALERT:7,0,7,1
02/02/2012 07:57:55 0 AsyncPPP [06] Call Setup: Card response: CLEARED:7,11

02/02/2012 07:57:55 0 AsyncPPP [15] Call Setup Failure: Return status is CLEARED for port (devloc = 258)
02/02/2012 07:57:55 0 AsyncPPP [15] Call Failure Reason: Call Attempt Failed: User Busy

02/02/2012 07:57:55 0 AsyncPPP [16] Connect Failure: Connection attempt failed for port (devloc = 258).
02/02/2012 07:57:55 0 AsyncPPP [06] Bri_Hangup: Called for port (devloc 258)

02/02/2012 07:57:55 0 AsyncPPP [05] Bri_Hangup: Dropped the call for port (devloc = 258) 2.
02/02/2012 07:57:58 0 AsyncPPP [16] Connection cleanup complete for port (devloc = 258).