Hello everyone!
I have a customer who's CiCS system is behaving badly every so often. Sometimes they can't make any outgoing calls and their Caller ID doesn't work. When they plug out the system and then plug it back in again everything works fine. I mentioned this to my supplier and he said that it's probably a software problem. The CICS is currently running 2.0 software.
If I replace the existing 2.0 software card and replace it with one that is 4.1 or higher would that solve the problem? And is it as easy as powering down the system, replacing the card, and then performing a startup?
Thanks!
I have a customer who's CiCS system is behaving badly every so often. Sometimes they can't make any outgoing calls and their Caller ID doesn't work. When they plug out the system and then plug it back in again everything works fine. I mentioned this to my supplier and he said that it's probably a software problem. The CICS is currently running 2.0 software.
If I replace the existing 2.0 software card and replace it with one that is 4.1 or higher would that solve the problem? And is it as easy as powering down the system, replacing the card, and then performing a startup?
Thanks!