Good morning & Happy New Year!
REQUEST:
We do not have a service contract with Nortel/Avaya or a 3rd Party vendor. Any guidance you can provide would be appreciated. I've searched tek-tips finding some info suggesting Reboot, to clear the virtual memory, as necessary to keep the system functional.
WHEN:
First noticed on Wed., 1/25/17. Occurrence was intermittent. Administering voice mail boxes for a period of time. Tried accessing again a short time later, I could not. After lunch, an hour or so later, I could login. The morning of Thurs., 1/26/17 I could no longer log in, even after waiting for a period of time before trying again.
ISSSUE:
CallPilot 04.04.04 Pagefile Error is preventing access to the URL, for administering voice mail boxes. The system is taking calls & providing messaging to the end users but for how long I don’t know.
ADDITIONAL DETAILS:
I am able to connect a monitor, keyboard & mouse to the Option 61c and log in to the CallPilot/Windows Server 2003 interface. I am also able to do this from a networked computer using Windows Remote Desktop Connection. That is how I’m able to provide the information below.
Filtering Windows Server 2003 Event Viewer Application presented a WARNING beginning on 1/24/2017 (see attached screen capture)
Filtering Windows Server 2003 Event Viewer System presented an INFORMATION notification on 1/24/2017 (see attached screen capture)
SPEC’s:
CallPilot 04.04.04 Host – IPE 201 IPE
Windows Server 2003 Standard Edition Service Pack 1
256 MB RAM
Virtual Memory C:\ 384MB Space available = 1116 MB
Virtual Memory D:\ 384MB Space available = 31002 MB
C:\ Total Space 3.22 GB Free Space = 732 MB
D:\ Total Space 34 GB Free Space = 29.9 GB
PEP’s
see attached screen capture)
CPU/PageFile Usage: CPU fluctuates but PF remains HIGH! (see attached screen capture)
THANK YOU!
REQUEST:
We do not have a service contract with Nortel/Avaya or a 3rd Party vendor. Any guidance you can provide would be appreciated. I've searched tek-tips finding some info suggesting Reboot, to clear the virtual memory, as necessary to keep the system functional.
WHEN:
First noticed on Wed., 1/25/17. Occurrence was intermittent. Administering voice mail boxes for a period of time. Tried accessing again a short time later, I could not. After lunch, an hour or so later, I could login. The morning of Thurs., 1/26/17 I could no longer log in, even after waiting for a period of time before trying again.
ISSSUE:
CallPilot 04.04.04 Pagefile Error is preventing access to the URL, for administering voice mail boxes. The system is taking calls & providing messaging to the end users but for how long I don’t know.
ADDITIONAL DETAILS:
I am able to connect a monitor, keyboard & mouse to the Option 61c and log in to the CallPilot/Windows Server 2003 interface. I am also able to do this from a networked computer using Windows Remote Desktop Connection. That is how I’m able to provide the information below.
Filtering Windows Server 2003 Event Viewer Application presented a WARNING beginning on 1/24/2017 (see attached screen capture)
Filtering Windows Server 2003 Event Viewer System presented an INFORMATION notification on 1/24/2017 (see attached screen capture)
SPEC’s:
CallPilot 04.04.04 Host – IPE 201 IPE
Windows Server 2003 Standard Edition Service Pack 1
256 MB RAM
Virtual Memory C:\ 384MB Space available = 1116 MB
Virtual Memory D:\ 384MB Space available = 31002 MB
C:\ Total Space 3.22 GB Free Space = 732 MB
D:\ Total Space 34 GB Free Space = 29.9 GB
PEP’s
see attached screen capture)CPU/PageFile Usage: CPU fluctuates but PF remains HIGH! (see attached screen capture)
THANK YOU!
