Nortel Callpilot Fax - Prevent Voicemail Notification

[AugieDawgie]

We just installed the Callpilot fax. A number of users have accidentally deleted the fax message in the voicemail, which also causes the fax to be deleted in the Callpilot Message Store prior to viewing. Is there a way to bypass the voicemail message so this won't happen? We'd rather train the users to look for faxes, rather than be notified via voicemail...hope this makes sense.

Thanks for your help